Include
- iPhone model and iOS version
- Health Export app version
- Export type you tried, such as PDF or CSV if applicable
- Any error message shown
- Whether the issue happens every time or only sometimes
Support
01. Contact
Email us.
Contact [email protected]. We typically respond within 3-5 business days.
Include the product name, the issue, what you expected, and what happened.
02. Checklist
Send useful details.
Try First
- Update to the latest app version
- Restart the app
- Confirm required permissions in iOS Settings
- Try a smaller date range to isolate the issue